Treo 700p Problem
The Problem:
Was using Web app when all of a sudden the Treo did a soft reset. (Not uncommon, I know). When it came back on, " Network Searching... T " was in the upper left corner where "Sprint" should be. I also noticed that "Phone Info" had NO information in it. I did a Hotsync and then did a hard reset. This did not help... still " Network Searching... T ". It was a holiday so Sprint tech support could not be reached. I did some research and found only one forum that mentioned this particular problem.
The Diagnosis:
The next morning, I took the Treo to a Sprint store. They took a look at it and realized right away that there was something wrong. Within 30 minutes, I had a new (refurbished, I'm sure... but it's ok... I trust that Palm installed the latest updates and stuff). Thank goodness for the Sprint Total Equipment Protection ($6 per month). All it cost me was a little time.
The Moral(s):
1. Get the Total Equipment Protection with Sprint. Especially if you have a Treo. These are fantastic phones, but let's gain some perspective... there is a huge amount of technology squeezed into a shell the size of a wallet. Things are bound to go wrong. Love it when it works... insure it for when it doesn't. The price is too high to risk it.
2. Hotsync and backup often!
Was using Web app when all of a sudden the Treo did a soft reset. (Not uncommon, I know). When it came back on, " Network Searching... T " was in the upper left corner where "Sprint" should be. I also noticed that "Phone Info" had NO information in it. I did a Hotsync and then did a hard reset. This did not help... still " Network Searching... T ". It was a holiday so Sprint tech support could not be reached. I did some research and found only one forum that mentioned this particular problem.
The Diagnosis:
The next morning, I took the Treo to a Sprint store. They took a look at it and realized right away that there was something wrong. Within 30 minutes, I had a new (refurbished, I'm sure... but it's ok... I trust that Palm installed the latest updates and stuff). Thank goodness for the Sprint Total Equipment Protection ($6 per month). All it cost me was a little time.
The Moral(s):
1. Get the Total Equipment Protection with Sprint. Especially if you have a Treo. These are fantastic phones, but let's gain some perspective... there is a huge amount of technology squeezed into a shell the size of a wallet. Things are bound to go wrong. Love it when it works... insure it for when it doesn't. The price is too high to risk it.
2. Hotsync and backup often!
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